Frequently Asked Questions
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What insurances do you take?
We accept most pharmacy insurances except MediCal and Humana.
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What payments do you accept?
We accept cash, all major credit cards such as Visa and Mastercard, along with HSA and FSA cards. We do not accept personal checks.
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Are you open on holidays?
We are closed in observation for all major holidays. Please refer to our home page for upcoming holiday hours.
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What do I need to bring as a new patient?
Please visit our pharmacy with your ID card and pharmacy prescription card so
our staff can best serve you.
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How can I refill my prescription?
Please call our 24/7 refill line at (650)967-1459. Online and mobile application refills (coming soon)
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How can I transfer my prescriptions?
New patients: visit our pharmacy with your ID card, pharmacy prescription
card, and prescription information. Our dedicated staff will help you transfer
your prescription.
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Do you offer sharp disposal?
No. Please refer to your local community guidelines for sharps disposals.
Santa Clara County Sharps Disposal
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Do you deliver?
No.
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Are you affiliated with Sutter Health or Palo Alto Medical Foundation(PAMF)?
We are independently owned and operated since 2007.